AI Agents in FinTech: from customer service to autonomous spending ๐ค๐ณ; HSBC considers SA exit to focus on Asia ๐๐ฟ๐ฆ; BNPL adoption grows during major sales events but still lags overall usage ๐๐ธ
FinTech is Eating the World, 23 August
Hey Everyone,
Good morning & happy Saturday! Weโre finishing another intense FinTech week on a weekend but itโs absolutely worth the wait ๐ฎโ๐จ Todayโs issue is the best one yet as weโre going to explore AI Agents in FinTech and how they are transforming the game (from CS to autonomous spending - why it matters & whatโs next), HSBC which is considering South Africa exit to focus on Asia (why itโs a logical move + a bonus deep dive into HSBCโs latest financials & LOTS of extra deep dives into other banking behemoths), and BNPL adoption that grows during major sales events but still lags overall usage (what it means & what can we expect next). So grab a cup of coffee or tea and letโs just jump straight into the mesmerizing stuff โ๏ธ
AI Agents in FinTech: from customer service to autonomous spending ๐ค๐ณ
The news ๐๏ธ Weโre all aware that the financial technology sector is witnessing a significant shift as artificial intelligence (AI) takes on increasingly autonomous roles.
Two recent developments highlight this trend perfectly: Gradient Labs' AI customer service agents and Skyfire's payment network for AI transactions.
Letโs take a look at both of these, understand why they matter, and whatโs next.